RETURNS

Our Guarantee:

We love what we do and we want you to love what we do as well!  If you aren’t 100% satisfied with your purchase, we encourage you to let us know so we can fix the problem! 

Just email us at support@popsbbqpit.com so we can make it right. If your product arrived in less than perfect condition, we will ship a replacement out to you immediately, and, of course, the shipping cost is on us!

Refund/Return Procedure:

If you’ve changed your mind, ordered too much, or decide you would like a refund for whatever reason at all, that’s perfectly fine too! Just snap a picture of the item(s) you are returning, attach it in an email to support@popsbbqpit.com, and let us  know it’s on the way back to us. 

Upon receiving your return, we will remit a refund in the manner in which you paid within 1 business day.

All returns should be mailed to our headquarters at the address below:

Pops BBQ Pit
C/O Returns Dept.
7482 Kowaliga Road
Eclectic, AL  36024

If you have any questions at all regarding our return and refund policy or process, let us know by emailing support@popsbbqpit.com. 

Thanks!  We really appreciate your business!